Simple Pricing

One plan. No surprises.

Everything you need to deliver great customer support. Start free, upgrade when you're ready.

Free

0€

Everything you need to get started with customer support.

  • Unlimited conversations
  • Support inbox
  • Contacts management
  • Slack integration
  • Dashboard & analytics
Get Started
Best Value

Lifetime

… one-time

Pay once, get Pro forever. All current and future Pro features included. No recurring charges.

 

  • Everything in Free, plus:
  • Knowledge base (articles)
  • Feature boards & voting
  • Public changelog
  • Public roadmap
  • Customer portal
  • Webhooks & integrations
  • AI configuration (OpenAI, Anthropic)
  • Multi-language support
Get Lifetime Access

Frequently Asked Questions

Is there really a free plan?
Yes! The Free plan includes unlimited conversations, a full support inbox, contacts management, Slack integration, and analytics. No credit card required, no time limit.
What happens after the trial ends?
After 30 days, your account reverts to the Free plan. You keep all your data, but Pro features (knowledge base, boards, changelog, etc.) are locked until you subscribe.
Can I switch plans anytime?
Absolutely. Upgrade to Pro instantly or downgrade back to Free at any time. No long-term contracts.
What does "Show Heedback branding" mean?
It means a small "Powered by Heedback" badge appears on your widget and public portal. Keep it visible and save 10€/month on your Pro subscription.
Do you offer a lifetime plan?
Yes! Pay once and get permanent Pro access. No recurring charges, ever.

Ready to own your customer support?

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