Everything you need, nothing you don't

Built for teams who want powerful customer support without the enterprise price tag.

Real-time messaging with customers. Assign, tag, and resolve conversations as a team.

AI drafts responses from your knowledge base. Review and send in one click.

AI learns from your content and from every human correction in conversations. It gets smarter with every interaction.

Organized help articles with full-text search. Reduce support volume by 40%.

A public Kanban board where users upvote features. Prioritize what to build next based on real demand.

Customize the widget that appears on your site. Build a personalized experience: start a conversation, book a meeting, browse FAQ.

Keep users informed with beautiful release notes and update timelines.

Share your product roadmap. Build trust and transparency with users.

A branded portal where users access help, vote, and track requests.

Add a support widget to your app in minutes. No iframe needed.

Serve customers in their language. Full i18n for articles, portal, and widget.

Connect with your existing tools through webhooks and API.

Push notifications and email digests keep your team responsive.

Roles, permissions, and assignments. Built for collaborative support.

Ready to own your customer support?

Deploy Heedback in minutes. No credit card required.