Branded Customer Portal
A fully branded, server-rendered portal where customers access your knowledge base, feature boards, and changelog.
Your support hub. Your brand. Your domain.
Your support hub, your brand
Heedback’s customer portal is a server-rendered, SEO-friendly website that brings together your knowledge base, feature voting boards, changelog, and roadmap under one roof. Built with SvelteKit for fast page loads and excellent search engine indexing, the portal gives your customers a polished, professional experience that feels like a natural extension of your product.
The portal adapts to your organization’s settings — your brand colors, your logo, your supported languages. URL-based locale routing means each language gets its own clean URL structure, improving both user experience and SEO performance. Customers can browse help articles, vote on features, read release notes, and contact support, all without leaving your branded environment.
Authentication is flexible: support anonymous browsing for public content, or require magic-link login for voting and commenting. The portal runs on your domain, respects your privacy policy, and loads without third-party trackers. You get a complete customer-facing support hub with zero recurring platform fees.
Key Benefits
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