All-in-One Customer Suite

Customer  support  that  just  works 

The complete suite for support inbox, knowledge base, feature voting, and changelog. No per-seat pricing. Full data ownership.

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app.heedback.io/inbox

Conversations

JD

Jane Doe

2m

Hi! I can't find where to...

AS

Alex Smith

15m

Thanks for the help!

MK

Marie Kim

1h

Is there a way to export...

TW

Tom Wilson

3h

Great, that works perfectly

JD
Jane Doe
Open

Hi! I can't find where to reset my password. Can you help?

✓ Conversation resolved

AI Memory

AI learns from your content and from every human correction in conversations. It gets smarter with every interaction.

Learn more →
app.heedback.io/inbox
LD

Can I connect Heedback to my CRM?

CRM integration is not available yet.

AI

Correction

Actually, yes! Use our Webhooks to push data to any CRM. See docs.heedback.io/webhooks

Memory updated
PR

Do you have a CRM integration?

Yes! Use our Webhooks to push data to any CRM. Check docs.heedback.io/webhooks

Learned from feedback

Product Roadmap

A public Kanban board where users upvote features. Prioritize what to build next based on real demand.

Learn more →
app.heedback.io/roadmap
Planned
In Progress
Done

Custom domains

▲ 28

Dark mode

▲ 45

API v2

▲ 38

Dark mode

▲ 45

SSO login

✓ 52

Knowledge Base

Organized help articles with full-text search. Reduce support volume by 40%.

Learn more →
help.yourapp.com

How can we help?

Getting Started Guide

Basics

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Account Setup

Basics

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Billing & Plans

Account

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App Builder

Customize the widget that appears on your site. Build a personalized experience: start a conversation, book a meeting, browse FAQ.

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Support

We're here to help

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FAQ · 3 questions
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Powered by Heedback.io
Fully customizable
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One platform, everything included

Heedback replaces your entire customer engagement stack with a single platform.

Support Inbox

Real-time messaging with customers. Assign, tag, and resolve conversations as a team.

AI Auto-Reply

AI drafts responses from your knowledge base. Review and send in one click.

Knowledge Base

Organized help articles with full-text search. Reduce support volume by 40%.

Product Roadmap

A public Kanban board where users upvote features. Prioritize what to build next based on real demand.

Changelog

Keep users informed with beautiful release notes and update timelines.

Public Roadmap

Share your product roadmap. Build trust and transparency with users.

Simple Pricing

One plan. No surprises.

Everything you need to deliver great customer support. Start free, upgrade when you're ready.

Free

0€

Everything you need to get started with customer support.

  • Unlimited conversations
  • Support inbox
  • Contacts management
  • Slack integration
  • Dashboard & analytics
Get Started
30-day free trial

Pro

39€ /month

Advanced tools to scale your support and engage your users.

Show Heedback branding -10€/month

Keep the "Powered by Heedback" badge on your widget and portal to save 10€/month.

  • Everything in Free, plus:
  • Knowledge base (articles)
  • Feature boards & voting
  • Public changelog
  • Public roadmap
  • Customer portal
Start Free Trial

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